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Mini Calibration RMA
VSS / Basic Pump  RMA
Libra Pump Service RMA
IAQ Calibration RMA

Category List  Category List
Calibrator RMA Request
Calibration RMA for Calibrators
VSS / Basic Pump RMA
VSS / Basic Pump RMA
LIBRA PUMPS SERVICE RMA
LIBRA/LIBRA PLUS PUMPS SERVICE RMA
IAQ/BIO Product for RMA
IAQ/BIO Product for RMA
Calibrators Parts
Calibrators Replacment Parts
RMA Information  RMA Information

You need to Request an RMA (Return Material Authorization) prior to sending your equipment into AP Buck.  This can be accomplished by either printing, completing, and faxing to us one of the RMA forms (Fax Back Form) available on this page and we will fax back to you an RMA number, or by clicking on one of the Items below and completing an order.  In order to process the RMA online, you must submit the order by pressing "Buy Now", select desired services, enter serial # and press checkout.  Only after entering all of the necessary information will you be able to confirm the order and receive an order number.  Please use the Order Number from the order confirmation screen as your RMA number.  Please package your equipment carefully and write the RMA number legibly on the outside of the package prior to sending to AP Buck.  If you have question please feel free to call us at 1-800-330-2825 .

Return Units To:
A. P. Buck Inc.
Att: RMA #
7101 Presidents Drive, Suite 110
Orlando, Fl 32809

Units for Calibration  Units for Calibration
Click on picture to start the RMA Request
LIBRA REQUEST FOR RMA
LIBRA REQUEST FOR RMA
Calibration or Repair of all Libra and Libra Plus Pumps
More Info 
Item #LIBRA-REPAIR
VSS REQUEST FOR RMA
VSS REQUEST FOR RMA
Calibration or Repair
More Info 
Item #VSS-REPAIR
IAQ/BIO REQUEST FOR RMA
IAQ/BIO REQUEST FOR RMA
BioAire, BioSlide, BioCulture, Aerotrap, LinEaire 40, MicroFlo
More Info 
Item #IAQ-REPAIR

BASIC REQUEST FOR RMA
BASIC REQUEST FOR RMA
Calibration or Repair
More Info 
Item #BASIC-REPAIR

MSA REQUEST FOR RMA
MSA REQUEST FOR RMA
Calibration or Repair
More Info 
Item #MSA-REPAIR

SKC REQUEST FOR RMA
SKC REQUEST FOR RMA
Calibration or Repair
More Info 
Item #SKC-REPAIR

Mini-Buck REQUEST FOR RMA
Mini-Buck REQUEST FOR RMA
Calibration or Repair
More Info 
Item #RMA-Mini-Buck

 SERVICE POLICY

For all work not covered under warranty, A. P. Buck, Inc. reserves the right to proceed with repairs up to a maximum cost of $250 without notifying the customer, If major components must be replaced, A. P. Buck, Inc. will notify the customer before proceeding with repairs. When the instrument (s) is returned, please include a purchase order marked "Repair Cost Not To Exceed $250 Without Customer Authorization." Also, include name, return address, contact name and telephone number, serial number (s) date of purchase, and description of problem.

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