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UD4

Phone: 800-330-2825
Fax: 407-851-8910
Email: apbuck@apbuck.com
Online Store
Snail Mail:
A. P. Buck Inc.
7101 Presidents Drive, Suite 110
Orlando, Fl. 32809

Fast Delivery Service We fill your standard orders quickly & efficiently. All orders for stock products are shipped within 24 hours. Our normal ground service delivery is FOB shipping point.

Returning Goods It is important to us that every order be absolutely correct. If you experience a problem with a shipment, contact us so that we can correct the problem immediately.

If your package is delivered damaged, please report this immediately to the carrier. Retain all containers & packing material.

Non-returnable items include custom orders, opened software packages, items with expired lots or shelf-life & certain non-A. P. BUCK manufactured products. Items returned after 30 days after the invoice date may be subject to restocking charges.

A. P. Buck Inc. Quality Care & Recalibration Service In addition to our per occurrence repair services, A. P. Buck Inc. offers cost-effective annual service programs to keep your pumps in top operating condition and your calibrators verified to a NIST-traceable standard. Contact us for more information on these services.

Warranty A. P. Buck Inc. provides a limited warranty against defects in materials and workmanship.
- Instruments: one year under normal use.
- Disposable collection media: normal period of use.
For a complete copy of our warranty information, please contact us.
Customer Satisfaction Hotline Our Goal is 100% Customer Satisfaction 100% of the Time. Should the need arise, please call us at 800-330-2825 or email us at apbuck@apbuck.com

SERVICE POLICY

For all work not covered under warranty, A. P. Buck, Inc. reserves the right to proceed with repairs up to a maximum cost of $250 without notifying the customer, If major components must be replaced, A. P. Buck, Inc. will notify the customer before proceeding with repairs. When the instrument (s) is returned, please include a purchase order marked "Repair Cost Not To Exceed $250 Without Customer Authorization." Also, include name, return address, contact name and telephone number, serial number (s) date of purchase, and description of problem.

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